Why didn’t the driver take my empty containers?

If the driver did not take your recyclable containers, it typically means they weren’t cleaned according to Terracycles standards.

In order to successfully recycle the containers, we have to follow the guidelines that TerraCycle has provided for us.

If you are enrolled in our Container Return Program, a special recycling icon (♻️) will be visible on your packing slip included in your order. This icon will let our delivery drivers know whether or not you are actively enrolled.

To return your containers:

  1. Rinse, clean, and sanitize your containers (dishwasher or sink with soap)
  2. Place your containers in an empty F&F delivery bag along with your ice pack
  3. On your next delivery day, your driver will collect your containers, bags, and ice packs

We accept any rigid plastic including salad containers (base, lid & insert), souffle cups (base & lid), black base containers and clear lids, and deli-tainers (base & lid). We do not accept plastic bags, glass, and aluminum pans